Shipping & Delivery Policy

At Tarikaz, we are committed to providing a reliable, timely, and transparent shipping experience to our customers. This Shipping & Delivery Policy outlines the terms under which we process, dispatch, and deliver products ordered through our website.

1. Order Processing Timeline

Orders are typically processed within 1–2 business days (excluding Sundays and public holidays).
All orders will be dispatched within a maximum of 3 working days from the date of order confirmation and successful payment.
Order processing begins after confirming product availability, validating the delivery address, and payment verification.

2. Delivery Timeframe

Delivery usually takes between 3 to 7 business days, depending on:

Delivery location and pin code serviceability
Product availability and stock
Courier partner logistics and external factors (weather, strikes, etc.)

3. Serviceable Locations

Delivery is limited to specific pin codes and locations within India.
Check delivery availability using the "Check Delivery" option on each product page.
Orders to non-serviceable pin codes will not be processed, and customers will be notified.

4. Shipment Status Updates

Customers will receive SMS/email updates for each stage:

Order Placed – Order successfully received, awaiting processing.
Processing – Order verification and secure packing by logistics team.
Ready to Ship – Product packed and ready for courier pickup.
Dispatched – Order in transit, tracking ID shared via SMS/email.
Out for Delivery – Courier attempting delivery at your address.
Delivered – Order successfully delivered.

5. Shipping Partners

Orders are shipped via reputed and verified courier partners.
We aim to ship in a single dispatch, but some products may be shipped separately based on size, availability, or warehouse location.

6. Important Shipping Terms

We ship from Monday to Saturday only (no shipments on Sundays or public holidays).
A government-compliant invoice will be included in all orders.
We are not liable for delays caused by courier companies, natural calamities, or unforeseen events.
We are not responsible for delays after handing over to courier/postal authorities.

7. Customer Responsibility

Ensure delivery address and contact details are accurate at order placement.
Failed delivery due to incorrect address may incur additional delivery charges.
Customers must be available to receive the order or arrange for collection.

8. Shipping Charges

Shipping charges (if any) are shown at checkout before order confirmation.
Free shipping or delivery waivers are offered as per marketing policies.

Contact Information

Email: tarikaz591@gmail.com
Customer Care: +91 97371 39898
Website: www.tarikaz.com

Alcaseas Private Limited
Shop No. 207, First Floor, Raviraj Complex-2,
Satya Sai Corner, Nana Mava Main Road,
Rajkot, Gujarat – 360004
GSTIN: 24AADCW0350M1ZD
CIN No: U7900GJ2021PTC1250325